Quick Response HVAC

Things We've Been Asked

We have put together some frequently asked questions based on past orders and questions customers have asked us over the years. If you have a different question please click the contact us form at the top of the screen and one of our representitives will respond right away. We look forward to serving your HVAC needs.

Tips for Sizing:

• How do I determine the correct gas furnace size for my home?

Product Selection:

• I currently have gas heat but because of the recent increases in gas rates would it be advisable to switch to electricity?
• Should I install a gas furnace or a heat pump?
• Which is more efficient: A heat pump or a furnace?
• Is a higher efficiency furnace always better?
• What does the "variable speed" feature of a gas furnace mean to me?
• What does the "two stage" feature of a gas furnace mean to me?
• What is the highest efficiency furnace you offer?

Installation & Application:

• Do you provide installers for my purchase?
• Can I install my gas furnace myself?
• My service tech told me that higher efficiency products break down more frequently. Is this true?
• Can I install my new gas furnace in my attic?
• I see the terms "upflow", downflow", and "horizontal" used when describing furnaces and air handlers. What does this mean?
• Do all furnaces use the same type of "chimney" or flue?
• Are your furnaces compatible for use with propane (LP) gas?
• Where can I get more detail and specs for the equipment I am interested in?

Warranty:

• If my new system should stop working, whom should I contact?
• What happens if my new system does not work after installation?
• Does the warranty include labor?
• What if I need a warranty repair?
• What is fastest possible way for me to get a defective part replaced from ACISCOOL/Quick Response HVAC?
• I read that the warranty from Goodman is not valid for internet purchases. Is that true?

Shipping:

• Do you notify me when my order ships?
• What are my responsibilities when I receive my order?
• Can I get the installation instructions in advance of my order delivery?
• Do I need to be home to receive my order?
• Will the carrier call me before delivering my order?
• How will my order arrive at my home?
• Will the freight carrier unload my order for me?
•  When do you suggest that I include a liftgate with my order?

Ordering & Purchasing:

• Is buying a furnace or air conditioner online risky?
• Can buying direct from AC 4 Life really save me money on my next heating/ cooling system?
• Why are your prices so much lower?
• How can I be sure I am ordering the right system?
• Will I receive a confirmation of my order?
• How do you send the order confirmation to me? How soon will I receive it?
• Do you accept equipment returns?
• Can I pick up my order at your warehouse?
• Do I have to pay sales tax on my order?
• My contractor told that these prices are possible only by selling closeouts, discontinued and outdated equipment. Is that true?
• My contractor told me that our state does not allow me to purchase air conditioning and heating equipment without a license. Is this true?

Product Literature & Installers Guides

GSX 13 SEER Air Conditioners

• GSX13 Product Literature
• General Wire Sizes